Effective Date: April 9, 2026 | Last Updated: April 9, 2026
1. Agreement to Terms
Welcome to Prime Backyard Supplies. These Terms of Service (“Terms”) constitute a legally binding agreement between you (“you,” “your,” or “Customer”) and Elevatespot Pte Ltd (“we,” “us,” “our,” or “Company”), a company registered in Singapore, operating the website primebackyardsupplies.com (“Website”). By accessing or using our Website, creating an account, or making a purchase, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website.2. Eligibility
To use our Website and make purchases, you must:- Be at least 18 years of age
- Have the legal capacity to enter into a binding contract
- Provide accurate and complete information
3. Account Registration
Creating an Account
You may create an account to track orders and manage your preferences. When creating an account, you agree to:- Provide accurate, current, and complete information
- Maintain and update your information as needed
- Keep your password secure and confidential
- Notify us immediately of any unauthorized access
Account Responsibility
You are responsible for all activities that occur under your account. We reserve the right to suspend or terminate accounts that violate these Terms.4. Products and Pricing
Product Information
We strive to provide accurate product descriptions, images, and pricing. However:- Colors may vary slightly due to monitor settings
- Product dimensions are approximate
- We do not warrant that product descriptions are error-free
Pricing
- All prices are displayed in US Dollars (USD)
- Prices are subject to change without notice
- Pricing errors may occur; we reserve the right to cancel orders with incorrect pricing
- Taxes and shipping costs are calculated at checkout
Availability
- Products are subject to availability
- We reserve the right to limit quantities
- We reserve the right to discontinue products without notice
5. Orders and Payment
Placing Orders
When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order for any reason, including:- Product unavailability
- Pricing or description errors
- Suspected fraud
- Inability to verify payment
Order Confirmation
Your order is confirmed when you receive an order confirmation email. This confirmation creates a binding contract between you and us.Payment
- We accept payment via Visa, PayPal, Stripe, and other major credit cards
- Payment is processed at the time of order
- You authorize us to charge your selected payment method
- All payments are processed securely through PCI-compliant payment processors
Order Cancellation
- You may request to cancel an order before it ships by contacting us at [email protected]
- Once an order has shipped, it cannot be cancelled (see our Return Policy)
- We reserve the right to cancel orders at our discretion
6. Shipping and Delivery
Shipping terms are governed by our Shipping Policy. Coverage: We currently ship within the United States only Free Shipping: Available on all orders Delivery Time: Typically 7–14 business days Risk of Loss: Transfers to you upon delivery to the carrier For full details, please review our Shipping Policy.7. Returns and Refunds
Returns and refunds are governed by our Return Policy. Return Window: 15 days from delivery date Condition: Items must be unused and in original packaging Return Shipping: Customer is responsible for return shipping costs, except in cases of defects or errors For full details, please review our Return Policy.8. Prohibited Activities
When using our Website, you agree NOT to:- Violate any applicable laws or regulations
- Provide false or misleading information
- Use the Website for fraudulent purposes
- Attempt to gain unauthorized access to our systems
- Interfere with the Website’s operation or security
- Use automated tools to scrape or collect data
- Reproduce, distribute, or exploit our content without permission
- Harass, abuse, or harm others through our Website
- Use the Website to transmit malware or harmful code
9. Intellectual Property
Our Content
All content on this Website, including but not limited to text, graphics, logos, images, product descriptions, and software, is the property of Elevatespot Pte Ltd or its licensors and is protected by copyright, trademark, and other intellectual property laws.Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes. This license does not include:- Resale or commercial use of the Website or its contents
- Collection or use of product listings or descriptions
- Derivative use of the Website or its contents
- Downloading or copying account information for third parties
Trademarks
“Prime Backyard Supplies” and our logo are trademarks of Elevatespot Pte Ltd. You may not use our trademarks without prior written permission.10. User Content
If you submit reviews, comments, or other content to our Website:- You grant us a non-exclusive, royalty-free, perpetual license to use, reproduce, and display such content
- You represent that you own or have the right to submit the content
- You agree not to submit content that is illegal, offensive, or infringes on others’ rights
11. Third-Party Links
Our Website may contain links to third-party websites. These links are provided for convenience only. We do not endorse or assume responsibility for third-party websites, their content, or their privacy practices.12. Disclaimers
“As Is” Basis
The Website and all products are provided “as is” and “as available” without warranties of any kind, either express or implied.No Warranty
To the fullest extent permitted by law, we disclaim all warranties, including but not limited to: merchantability, fitness for a particular purpose, non-infringement, and accuracy or completeness of content.Product Use
We are not responsible for any damage or injury resulting from improper use, assembly, or maintenance of products. Please follow all product instructions and safety guidelines.13. Limitation of Liability
To the maximum extent permitted by law: Our total liability for any claim arising from these Terms or your use of the Website shall not exceed the amount you paid for the product(s) giving rise to the claim. We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill.Some jurisdictions do not allow limitations on implied warranties or exclusion of certain damages. In such jurisdictions, our liability is limited to the maximum extent permitted by law.
14. Indemnification
You agree to indemnify, defend, and hold harmless Elevatespot Pte Ltd, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from:- Your use of the Website
- Your violation of these Terms
- Your violation of any third-party rights
- Any content you submit to the Website
15. Dispute Resolution
Informal Resolution
Before initiating any formal dispute, you agree to contact us at [email protected] and attempt to resolve the dispute informally for at least 30 days.Binding Arbitration
If informal resolution fails, any dispute, controversy, or claim arising out of or relating to these Terms shall be settled by binding arbitration administered by the Singapore International Arbitration Centre (SIAC) in accordance with its rules.- The arbitration shall take place in Singapore
- The arbitration shall be conducted in English
- The arbitrator’s decision shall be final and binding
- Judgment on the award may be entered in any court of competent jurisdiction
Exceptions
The following disputes are exempt from arbitration:- Claims that may be brought in small claims court
- Disputes relating to intellectual property rights
- Claims for injunctive relief